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| Accredited Home Lenders
Calif: (877) 273-4599
8 a.m.-5 p.m. PST, Monday-Friday
Fla: (866) 307-0315
11 a.m.-8 p.m. EST
English and Spanish | | http://www.accredhome.com |
| Ameriquest Mortgage (aquired by Citi Residential Lending)
(800) 430-5252 6 a.m.-5 p.m. PST, Monday-Friday | | http://www.mycitiresidentialloan.com |
| Aurora Loan Servicing
(866)-521-3828 8 a.m.-4 p.m., Monday-Thursday, 8 a.m.-4 p.m. Saturday
All languages | | http://www.myauroraloan.com |
| Avelo Mortgage LLC
(866) 992-8356 7 a.m.-10 p.m. CST, Monday-Thursday, 7 a.m.-6 p.m. CST, Friday
English and Spanish |
| http://www.avelomortgage.com |
| Bank of America
(800) 846-2222, 8 a.m.-9 p.m., Monday-Friday (Collections)
English and Spanish | | http://www.bankofamerica.com
(select Service My Mortgage or Payment Counseling)
|
BB&T Mortgage
(800) 827-3722
8:30 a.m.-7 p.m., Monday-Thursday
8:30 a.m.-6 p.m., Friday
All languages | | http://www.bbandt.com/mortgages.com |
| Central Pacific Bank
(800) 342-8422
7:30 a.m.-7 p.m., Monday-Friday
9 a.m.-5 p.m., Saturday
Hawaiian, English | | http://www.centralpacificbank.com |
Charter Bank
(800) 366-7621
Mon - Fri, 8 a.m. - 5:00 p.m. MT
English and Spanish | | http://www.charterco.com/residential/mortgage-services.cfm |
| Chase Home Finance
Customer Service: (800) 848-9136
8 a.m.-9 p.m., Monday-Friday
Prime Loan Loss Mitigation: (800) 446-8939
8 a.m.-9 p.m., Monday-Friday
Subprime Loss Mitigation: (800) 854-4613
8 a.m.-9 p.m., Monday-Friday
English and Spanish | | http://www.chase.com |
Chase Home Finance - NJ
(800) 446-8939
8 a.m.-9 p.m., Monday-Friday
English and Spanish | | http://chasehomemortgage.com |
Chevy Chase Bank
Customer Service: (800) 933-9100
8:30 a.m.-4:30 p.m., Monday-Friday
Loss Mitigation: (301) 939-4087
7:30 a.m.-4:30 p.m., Monday-Friday
All languages | | http://www.chevychasebank.com/htm/mortgages.html |
| CitiMortgage Loans
Loss Mitigation: (866) 272-4749
7 a.m.-4 p.m. CST, Monday-Friday
Collections: (800) 723-7906
6 a.m.-11 p.m. CST, Monday-Friday
9 a.m.-1 p.m. CST, Saturday
5 p.m.-9 p.m. CST, Sunday
Refinance: (800) 667-8424
7 a.m.-8 p.m. CST, Monday-Friday
8 a.m.-2 p.m. CST, Saturday
English and Spanish | | http://www.citimortgage.com |
| Countrywide Financial-California
(800) 669-0102
8 a.m.-5 p.m., Monday-Friday
8 a.m.-12 p.m., Saturday
English and Spanish | | http://www.countrywide.com |
| Countrywide Home Loans
(877) 744-7691
8 a.m.-9 p.m. CST, Monday-Thursday
English and Spanish | | http://www.countrywide.com |
Downey Financial Corp.
(800) 824-6902, ext. 6696
8:30 a.m.-4:30 p.m. PST, Monday-Friday
English and Spanish | | http://www.downeysavings.com/hl |
EMC Mortgage Corp.
(888) 609-2379
5 a.m.-9 p.m., Monday-Friday
5 a.m.-2 p.m., Saturday
English and Spanish | | http://www.emcmortgagecorp.com/emcccn/faq/faq.isp |
| Equity One (now Popular Mortgage Servicing Inc.)
(800) 664-1325
8 a.m.-5 p.m.
English and Spanish | | http://www.popularmsi.com |
| EverHome Mortgage
(800) 669-9721
8:30 a.m.-5:30 p.m., Monday-Friday
English and Spanish | | http://www.everhomemortgage.com |
| First Franklin Loan Services
Res. Counseling: (800)622-5035
F.F.L Hope Now:
(800) 500-5022
7:00am - 11:00 pm Eastern Time
Monday through Friday Bilingual | hls_hope@hls.ml.com | http://www.viewmyloan.com |
| First Horizon Home Loans
(800) 919-5376, 8 a.m.-5 p.m., Monday-Friday
English and Spanish | | http://www.firsthorizon.com/loans.home.cfm |
| Flagstar Bank
(800) 945-7700, ext. 9780 8:30 a.m.-5 p.m., Monday-Friday
All languages | | http://www.flagstar.com/lending/mortgage |
Fremont Investment & Loan
(866) 484-0291
8:30 a.m.-6 p.m. PST, Monday-Friday
English and Spanish | | http://www.1800fremont.com |
GMAC Mortgage
(800) 850-4622
7 a.m.-11 p.m. CST, Monday-Thursday; 7 a.m.-6 p.m. CST, Friday; 8 a.m.-12 p.m. CST, Saturday
English and Spanish | | http://www.gmacmortgage.com |
| Home Loan Services
(800) 622-5035
8 a.m.-10 p.m., Monday-Friday | hls_hope@hls.ml.com | http://www.viewmyloan.com |
Homecomings Financial
(800) 799-9250
7 a.m.-11 p.m. CST, Monday-Thursday; 8 a.m.-12 p.m.CST, Saturday
English and Spanish | | http://www.homecomings.com/Resource_Center/ResourceCenter.html |
HomEq Servicing
(866) 822-1471
8:30 a.m.-5:30 p.m. PST, Monday-Friday
English and Spanish | | http://www.homeq.com |
HSBC Mortgage Services
(800) 365-6730
8 a.m.-6 p.m., Monday-Friday
English and Spanish | | http://www.hsbcmortgageservices.com |
Indymac Bank
(877) 736-5556
8 a.m.-9 p.m., Monday-Friday
All Languages | | http://www.indymacbank.com |
Litton Loan Servicing
(800) 999-8501
8 a.m.-10 p.m. CST, Monday-Thursday, 8 a.m.-5 p.m. CST, Friday, 8 a.m.-12 p.m. CST, Saturday, 10 a.m.-2 p.m. CST, Sunday
All languages | | http://www.littonloan.com |
Midland Mortgage Co.
Phone 1-800-654-4566 | | http://www.MyMidlandMortgage.com |
| National City Mortgage Disaster Victims
(800) 822-5626
8 a.m.-5 p.m., Monday-Friday
English and Spanish | | http://www.nationalcitymortgage.com |
| NationPoint Loan Services
800-346-6437
7:00am - 11:00 pm Eastern Time
Monday through Friday
Bilingual | hls_hope@hls.ml.com | http://www.viewmyloan.com/nationpoint |
| Nationstar Mortgage
(888) 480-2432 ext. 3705
8 a.m.-8 p.m., CST, Monday-Friday
English and Spanish | | http://www.nationstarmtg.com |
| Nationwide Advantage Mortgage Company
(800) 356-9442, ext. 7366 and 7127, 8 a.m.-4:30 CST | custserv@nationwide.com | http://www.nationwide.com |
| New Century Financial (now Carrington Mortgage Services)
(800) 790-9502
7 a.m.-6 p.m. PST, Monday-Thursday, 7 a.m.-6 p.m. PST, Friday
English and Spanish | | http://www.carringtonms.com |
| NovaStar Financial
(888) 289-1231
English and Spanish | | http://www.novastarmortgage.com |
| NovaStar Mortgage Loan Resolution Department
(888) 743-0774,
Non-English please dial (888) 743-0774, ext. 4523
English and Spanish | Loanresolution@novastar1.com | |
| Ocwen Financial Corportation and Loan Servicing
Home Retention Department: (877) 596-8580
Monday-Thursday, 24 hours
Friday 12 a.m. - 7p.m.
Saturday 9am to 4pm, EST
Collections: (800) 310-9229
Monday - Thursday: 8 a.m. - 11 p.m.
Friday 8 a.m. - 7 p.m.
Saturday 9 a.m. - 4 p.m.
Sunday 3 p.m. - 9 p.m.
Customer Service: (800) 746-2936
Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 7 p.m.
English and Spanish | | http://www.ocwen.com |
| Ohio Savings Bank (now AMTrust Bank)
(866) 476-0022 8 a.m.-10 p.m., Monday-Friday, 8 a.m.-12 p.m., Saturday, 12 p.m.-9 p.m., Sunday
English and Spanish | | http://www.amtrust.com |
| Option One Mortgage
(888) 275-2648
8 a.m.-5 p.m. PST, Monday-Friday
English and Spanish | | http://www.oomc.com |
| PHH Mortgage
(800) 750-2518 8:30 a.m.-5 p.m., Monday-Friday
All Languages | MBSlossmitigation@mortgagefamily.com | http://www.mortgagequestions.com |
| Prodovis Mortgage, LLC
(888) 878-0522 8 a.m.-5 p.m. CST, Monday-Friday
English, Spanish, Portuguese, French, Russian, Ukrainian | | http://www.prodovis.com |
| Regions Mortgage
(800) 748-9498
8 a.m.-8 p.m. CST, Monday-Thursday, 8 a.m.-6 p.m. CST, Fridays, 8 a.m.-12 p.m. CST, Saturday
English and Spanish | Email your property address and telephone number to loancounselors@regions.com and a loan counselor will contact you | http://www.regions.com/mortgage/payment_hardship.rf |
| ResMAE Mortgage Corporation
(866-804-5604) 8:00 am to 10:00 pm (CST)
English and Spanish | | http://www.resmaemortgage.com |
| Saxon Mortgage Services Inc.
(Previously Meritech Mortgage Services and CRAM Mortgage Services)
(888) 325-3502 7 a.m.-10 p.m., Monday-Friday
All Languages | lossmit@saxonmsi.com | http://www.saxononline.com
(users log in to see workout options and financial plans) |
| Select Portfolio Servicing
(888) 818-6032
7 a.m.-8 p.m. MT, Monday-Thursday, 7 a.m.-5 p.m. MY, Friday, 7 a.m.-11 a.m.MT, Saturday
English and Spanish | | http://www.spservicing.com
|
| SunTrust Mortgage Inc.
(800) 443-1032
8 a.m.-6 p.m., ET, Monday-Friday
English and Spanish | | http://www.suntrustmortgage.com |
| U.S. Bank Home Mortgage
(800) 365-7900
8 a.m.-5 p.m. CST, Monday-Friday
All languages | | http://www.usbankhomemortgage.com |
| Wachovia Corporation
(866) 642-8608 8 a.m.-5:30 p.m., Monday-Thursday, 8:30 a.m.-4 p.m. Friday
Many languages | | http://www.wachovia.com |
| Washington Mutual
(866) 926-8937
5 a.m.-8 p.m. PST, Monday-Friday
All Languages | | http://www.wamuhomeloans.com |
| Wells Fargo
Customer Service Disaster Line: (888) 818-9147
6 a.m. to 10 p.m. CST Monday - Friday
8 a.m. to 2 p.m. CST Saturday
English and Spanish | | http://www.wellsfargo.com |
| Wilshire Credit Corp
(888) 952-7339
7 a.m.-4 p.m. PST, Monday-Friday
Most languages | wcc_hope@wcc.ml.com | http://www.wcc.ml.com |