| Accredited Home Lenders
(877) 273-4599 (CA) 8 a.m.-5 p.m. PST, Monday-Friday; (866) 307-0315 (FL) 11 a.m.-8 p.m.
English and Spanish | | www.accredhome.com |
| American Home Mortgage Servicing, Inc. (acquired Option One Mortgage Corp)
(877) 304-3100 7 a.m.-9 p.m. CST, Monday-Friday, 7 a.m.-1 p.m. CST, Saturday | | http://ahmsi3.com/servicing/home.asp |
| Ameriquest Mortgage (see Citi Residential Lending)
(800) 430-5252 6 a.m.-5 p.m. PST, Monday-Friday | | www.mycitiresidentialloan.com |
| Aurora Loan Servicing
(866)-521-3828 8 a.m.-4 p.m., Monday-Thursday, 8 a.m.-4 p.m. Saturday
All languages | | www.myauroraloan.com |
| Avelo Mortgage LLC
(866) 992-8356 7 a.m.-10 p.m. CST, Monday-Thursday, 7 a.m.-6 p.m. CST, Friday
English and Spanish |
| www.avelomortgage.com |
| Bank of America
(800) 846-2222, 8 a.m.-9 p.m., Monday-Friday (Collections)
English and Spanish | | www.bankofamerica.com
(select Service My Mortgage or Payment Counseling)
|
BB&T Mortgage
(800) 827-3722
8:30 a.m.-7 p.m., Monday-Thursday
8:30 a.m.-6 p.m., Friday
All languages | | www.bbandt.com/mortgages.com |
| Central Pacific Bank
(800) 342-8422 7:30 a.m.-7 p.m., Monday-Friday, 9 a.m.-5 p.m., Saturday
Hawaii, English | | www.centralpacificbank.com |
| Chase Home Finance
(800) 848-9136 (customer service) 8 a.m.-9 p.m., Monday-Friday; (800) 446-8939 (prime loan loss mitigation) 8 a.m.-9 p.m., Monday-Friday; (800) 854-4613 (subprime loss mitigation) 8 a.m.-9 p.m., Monday-Friday
Spanish and English | | www.chase.com |
Chase Home Finance - NJ
(800) 446-8939
8 a.m.-9 p.m., Monday-Friday
English and Spanish | | http://chasehomemortgage.com |
Chevy Chase Bank
(800) 933-9100 8:30 a.m.-4:30 p.m., Monday-Friday, (customer service); (301) 939-4087 7:30 a.m.-4:30 p.m., Monday-Friday (loss mitigation) All languages | | www.chevychasebank.com/htm/mortgages.html |
| CitiMortgage - Prime Loans
(866) 272-4749, (loss mitigation) 7 a.m.-4 p.m. CST, Monday-Friday; (800) 723-7906, (collections) 6 a.m.-11 p.m.CST, Monday-Friday, 9 a.m.-1 p.m.CST, Saturday, 5 p.m.-9 p.m. CST Sunday; (800) 667-8424, (refinance) 7 a.m.-8 p.m. CST, Monday-Friday, 8 a.m. 2 p.m. CST, Saturday
Spanish and English | | www.citimortgage.com |
| Countrywide Home Loans
(877) 744-7691
8 a.m.-9 p.m. CST, Monday-Thursday
Spanish and English | | www.bankofamerica.com
(select Service My Mortgage or Payment Counseling) |
Downey Financial Corp. (now U.S. Bank)
(800) 824-6902, ext. 6696, 8:30 a.m.-4:30 p.m. PST, Monday-Friday
English and Spanish | | www.usbank.com |
| Equity One (now Popular Mortgage Servicing Inc.)
(800) 664-1325 8 a.m.-5 p.m.
English and Spanish | | www.popularmsi.com |
| EverHome Mortgage
(800) 669-7724
8:30 a.m.-5:30 p.m., Monday-Friday
Spanish and English | | www.everbank.com |
| First Franklin
(800) 622-5035
8:00 a.m.-10:00 p.m., Monday-Friday | | www.viewmyloan.com
|
| First Horizon Home Loans (now First Tennessee)
(800) 919-5376, 8 a.m.-5 p.m., Monday-Friday
English and Spanish | | www.firsttennessee.com |
| Flagstar Bank
(800) 945-7700, ext. 9780 8:30 a.m.-5 p.m., Monday-Friday
All languages | | www.flagstar.com/lending/mortgage |
GMAC Mortgage
(800) 850-4622
7 a.m.-11 p.m. CST, Monday-Thursday; 7 a.m.-6 p.m. CST, Friday; 8 a.m.-12 p.m. CST, Saturday
Spanish and English | | www.gmacmortgage.com |
| Home Loan Services (First Franklin)
(800) 622-5035
8 a.m.-10 p.m., Monday-Friday | hls_hope@hls.ml.com | www.viewmyloan.com |
Homecomings Financial (now GMAC)
(800) 799-9250
7 a.m.-11 p.m. CST, Monday-Thursday; 8 a.m.-12 p.m.CST, Saturday
English and Spanish | | www.gmacmortgage.com/index.html |
HomEq Servicing
(866) 822-1471
8:30 a.m.-5:30 p.m. PST, Monday-Friday
English and Spanish | | www.homeq.com |
HSBC Mortgage Services
(800) 365-6730
8 a.m.-6 p.m., Monday-Friday
English and Spanish | | www.hsbcmortgageservices.com |
Indymac Bank (now OneWest)
(877) 736-5556
8 a.m.-9 p.m., Monday-Friday
All Languages | | www.owb.com |
Litton Loan Servicing
(800) 999-8501
8 a.m.-10 p.m. CST, Monday-Thursday, 8 a.m.-5 p.m. CST, Friday, 8 a.m.-12 p.m. CST, Saturday, 10 a.m.-2 p.m. CST, Sunday
All languages | | www.littonloan.com |
| National City Mortgage (now PNC)
(800) 367-9305,
8 a.m.-5 p.m.,
English and Spanish | | www.nationalcitymortgage.com |
| Nationstar Mortgage
(888) 480-2432 ext. 3705
8 a.m.-8 p.m., CST, Monday-Friday
English and Spanish | | www.nationstarmtg.com |
| Nationwide Advantage Mortgage Company
(800) 356-9442, ext. 7366 and 7127, 8 a.m.-4:30 CST | custserv@nationwide.com | www.nationwide.com |
| New Century Financial (now Carrington Mortgage Services)
(800) 790-9502
7 a.m.-6 p.m. PST, Monday-Thursday, 7 a.m.-6 p.m. PST, Friday
English and Spanish | | http://www.carringtonms.com |
| NovaStar Mortgage Loan Resolution Department
(888) 743-0774
Non-English (888) 743-0774, ext. 4523
English and Spanish | Loanresolution@novastar1.com | |
Ocwen Financial Corp.
(877) 596-8580, 8 a.m.-9 p.m., Monday-Saturday
English and Spanish | | www.ocwen.com |
| Ocwen Loan Servicing LLC
(866) 513-2947
English and Spanish | rapidresolution@ocwen.com | www.ocwen.com |
| Ohio Savings Bank (now AMTrust Bank)
(866) 476-0022 8 a.m.-10 p.m., Monday-Friday, 8 a.m.-12 p.m., Saturday, 12 p.m.-9 p.m., Sunday
Spanish English | | www.amtrust.com |
| PHH Mortgage
(800) 750-2518 8:30 a.m.-5 p.m., Monday-Friday
All Languages | MBSlossmitigation@mortgagefamily.com | www.mortgagequestions.com |
| Prodovis Mortgage, LLC
(888) 878-0522 8 a.m.-5 p.m. CST, Monday-Friday
English, Spanish, Portuguese, French, Russian, Ukrainian | | www.prodovis.com |
| Regions Mortgage
(800) 748-9498
8 a.m.-8 p.m. CST, Monday-Thursday, 8 a.m.-6 p.m. CST, Fridays, 8 a.m.-12 p.m. CST, Saturday, English and Spanish | Email your property address and telephone number to loancounselors@regions.com and a loan counselor will contact you | www.regions.com/mortgage/payment_hardship.rf |
| Saxon Mortgage Services Inc.
(Previously Meritech Mortgage Services and CRAM Mortgage Services)
(888) 325-3502 7 a.m.-10 p.m., Monday-Friday
All Languages | lossmit@saxonmsi.com | www.saxononline.com
|
| Select Portfolio Servicing
(888) 818-6032
7 a.m.-8 p.m. MT, Monday-Thursday, 7 a.m.-5 p.m. MY, Friday, 7 a.m.-11 a.m.MT, Saturday
English and Spanish | | www.spservicing.com
|
| SunTrust Mortgage Inc.
(800) 443-1032
8 a.m.-10 p.m., Monday-Thursday, 8 a.m.-6 p.m., Friday, 8 a.m.-12 p.m., Saturday
English and Spanish | | www.suntrustmortgage.com |
| U.S. Bank Home Mortgage
(800) 365-7900
8 a.m.-5 p.m. CST, Monday-Friday
All languages | | www.usbankhomemortgage.com |
| Wachovia Corporation
(866) 642-8608 8 a.m.-5:30 p.m., Monday-Thursday, 8:30 a.m.-4 p.m. Friday
Many languages | | www.wachovia.com |
| Washington Mutual
(non performing loans)(866) 488-5449
8 a.m.-9 p.m. CST, Monday-Friday; (loss mitigation) 866-926-8937, 8 a.m.-9 p.m., Monday-Friday
All Languages | | www.wamuhomeloans.com |
| Wells Fargo
(877)-216-8448
8:00 a.m.-10:00 p.m., Monday-Friday
9:00 a.m.-2:00 p.m., CST, Monday-Friday
English and Spanish | | www.wellsfargo.com |